Contact ICRA

Support and general enquiries

We have tried to give full details of the organization and how both web authors and web users can benefit from the ICRA labelling system. If you would like further clarification on general issues, or would like to give us some feedback, please write to .

Whilst ICRA is not able to formally maintain a technical support function, team members are willing to offer help and assistance wherever practically possible via e-mail. The overwhelming majority of technical support questions are answered by the FAQs (Frequently Asked Questions)in the support pages. The same pages have links directly to both Netscape and Microsoft support.

In the event that we have not provided the information you require via these routes, an alternative e-mail address is provided on the support pages. E-mails sent to that address will be answered automatically by the system immediately, and by one of the team personally within no more than 5 days. ICRA is not able to offer telephone support.

Please bear in mind that ICRA is not responsible for any software of any kind, and that the organization is not responsible for any web site other than its own.

ICRA Offices

UK Head office
22 Old Steine
East Sussex
United Kingdom

Tel: +44 (0)1273 648332
Fax: +44 (0)1273 648331

Click Here for details of how to find us


ICRA, Brighton, UK

North America office
1001 Connecticut Avenue, NW
Suite 501
Washington DC 20036

Tel: +1 202 331 8651
Fax: +1 202 331 8655

Press Contacts


Jean-Christophe Defline
Jean Christophe may be contacted through the UK office in Brighton
Tel: +44 (0)1273 648332
Fax: +44 (0)1273 648331 E-mail: .

North America

Infotech Strategies
1341 G Street, NW
Suite 1100
Washington, DC 20005


Katie M. Barron
Senior Director of Public Relations
Tel: +1 202 585 0230
Fax: +1 202 393 0712

Additional Information

Click here for general information about ICRA, the ICRA labelling system and its development since 1994.

For a complete list of ICRA press releases and other information resources available on on this site click here.