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Further Support …

In the event that we have not answered your question or you feel you need further help, there are several other sources of information available.

Microsoft provides a great deal of online support for Internet Explorer users as follows:

  • A good place to begin your search for help from Microsoft is their Support Directory.
  • Microsoft also offers a Searchable Knowledge Base.
  • For support in other languages and details of telephone support available in countries other than the United States, click here.
  • For telephone support in the United States, click here.

If you still don’t find the answer you’re looking for, feel free to e-mail us with full details of the issue (address below). Please include the following information: Your operating system (Win 95, 98, ME, 2000 etc.), browser + version (IE5, IE6, Netscape 4.x, Opera etc.), exact details of the problem and your contact details.

You will receive an automated response by return. This will be followed by a personal response within 5 days. The vast majority of all queries are answered by referring the correspondent to this FAQ page!