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Support and general enquiries

We have tried to give full details of the organization and how both web authors and web users can benefit from the ICRA labelling system. If you would like further clarification on general issues, or would like to give us some feedback, please write to .

Whilst ICRA is not able to formally maintain a technical support function, team members are willing to offer help and assistance wherever practically possible via e-mail. The overwhelming majority of technical support questions are answered by the FAQs (Frequently Asked Questions)in the support pages.

In the event that we have not provided the information you require via these routes, an alternative e-mail address is provided on the support pages. E-mails sent to that address will be answered automatically by the system immediately, and by one of the team personally within no more than 5 days. ICRA is not able to offer telephone support.

Please bear in mind that ICRA is not responsible for any web site other than its own.

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ICRA Offices

Technical support is NOT available by phone from these offices. Please see the FAQ pages for more information

UK Head office
22 Old Steine
East Sussex
United Kingdom
  North America office
666 Eleventh Street, NW
Suite 1100
Washington DC 20001
  ICRA Deutschland
eco Electronic Commerce Forum -
Verband der deutschen Internetwirtschaft e.V.
Arenzhofstraße 10
50769 Köln
  ICRA Hong Kong
Unit A-E, 13/F, Golden Sun Centre
59-67 Bonham Strand West
Sheung Wan
Hong Kong
Tel: +44 (0)1273 648332
Fax: +44 (0)1273 648331
      Tel.: 0221 / 70 00 48 - 0
Fax: 0221 / 70 00 48 - 11
  Tel: 3112-8387
Fax: 3113-1002

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Advertising on this site

All enquiries about advertising on this site should be addresses to at Tribal Fusion.

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