Contact the Family Online Safety Institute

FOSI welcomes enquiries on all aspects of its work through the form below. You will usually receive a response within less than 5 days.

The form below is the only route through which technical support enquiries are handled. The overwhelming majority of these are answered by the support index, and most of the replies sent are effectively “please see support index number …” Therefore you are strongly encouraged to look at the support section before contacting the Institute with a technical question. This is particularly true of those about Content Advisor, which is part of Microsoft’s Internet Explorer and is not FOSI/ICRA software.

Please indicate the general subject of your enquiry.

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FOSI is only responsible for its own website, however, we sometimes receive reports/complaints from people who feel that, for one reason or another, we should know about another site. If you wish to bring a site to our attention, please let us know its address and the nature of the problem.

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Technical support is NOT available by phone from these offices. Please see the Support index pages for more information.

UK office FOSI 12-13 Ship StreetBrightonEast SussexBN1 1AD

United Kingdom

North America officeFOSI815 Connecticut Avenue,Suite 220Washington, DC 20006,

USA

FOSI EspañaIQUAEntença 32108029 Barcelona

España

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